These two instruction manuals were written specifically for new volunteers at the Wildlife Rescue Association’s Burnaby facility. It was intended as a quick-access document, written using plain language principles. My excellent colleagues with whom I woked on this project are Kai Jansson, Christine Romani and Melanie Scott.

wra-tech-man-cleaning-65.pdf

wra-tech-man-nestlings-fledglings-65.pdf

Theatre Terrific Society is a non-profit group that promotes the participation by disabled people in the performing arts. Along with my colleague Jeff Schering, we prepared this report that looked into declining enrollment levels for some of Theatre Terrific’s acting classes.

final-report-april-5.pdf

The British Columbia Asociation of Magazine Publishers (BCAMP) is a promotional organization that advocates and furthers the development of the B.C. magazine industry. In the spring of 2007 I was hired to prepare a report based on a survey of its membership.

bcamp-report1.pdf